Servicing | Bournemouth | Poole | Dorset | Norman Motors

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Why choose Norman Motors for your next MOT or Service?

Independent Prices without compromising on quality.

For over 65 years, car owners in Bournemouth and Poole have relied on Norman Motors for all of their motoring needs, whether it’s servicing and MOTs, complicated diagnostics work or maybe just replacing the wipers or checking your wheel alignment.

Whatever their need, car owners across all of Dorset choose us for one simple reason, our commitment to excellent customer care, transparent and affordable pricing and trust.

We call this our Peace of Mind Motoring, which is ingrained into every part of Norman Motors from our workshop to your next car.

At Norman Motors Service it's all about the best possible customer care, attention to detail and affordable pricing. Our reputation goes before us for being competitively priced yet easily comparable to main dealerships.

  • Specialists in all makes & models including Audi, Mercedes Benz, Jaguar, BMW, Land Rover, Lexus etc.
  • Premium parts on all repairs
  • Professional & friendly staff
  • Bosch trained qualified technicians
  • Latest equipment and diagnostics
  • Affordable & transparent pricing
  • Free advice & quotations
  • All work guaranteed
  • Free courtesy car (subject to pre booking/availability)
  • Free collection/delivery service (subject to pre-booking)
  • Free Wi-Fi and coffee in our Service Reception
  • Free MOT & Service reminders
  • Free 'Quick Fix' (on most minor parts, bulbs/wipers etc.)
  • Customer parking

No surprises

Our fixed price service programme means that you know what you are paying for. There will be no nasty surprises or hidden costs, and if during service or repairs we discover something we have not estimated/quoted for we will contact you before proceeding.

At Norman Motors Service you'll always be valued for your custom, plus we guarantee the very best service and maintenance on your car without needing to pay inflated labour rates of main dealer garages.

As part of our Peace of Mind Motoring promise, all of our labour and parts are covered by our award winning Bosch Nationwide 12 months, 12,000 miles guarantee, committed to keeping you on the road whatever happens.

12 months, 12,000 miles guarantee

Service

At Norman Motors Service it's all about being efficient and professional, and offering value for money with excellent customer care. Our fully equipped workshops are located at our main branch in Wallisdown Road, easily accessed and convenient for drivers in the local area.

As a trusted family business, we have been servicing cars for motorists across Bournemouth and Poole for over 60 years, and enjoy a high percentage of repeat customers and personal recommendations.

Keeping your car regularly serviced and well maintained will not only improve its economy and performance, but enhances the lifespan and value of your car.

As part of the Bosch network of approved garages, our workshops are fitted with the very latest equipment and our technicians and mechanics are highly experienced and well qualified.

For peace of mind motoring, choose Norman Motors Service as your alternative to main dealerships for competitive pricing without compromise. Working on all makes and models (including Jaguar, Land Rover, Audi, Mercedes, Lexus, VW and BMW) we use only premium parts and Castrol oils and all work is guaranteed for 12 months or 12,000 miles.

Bosch Car Servicing in Bournemouth

As part of the national Bosch network, Norman Motors Service offers quality car servicing, repairs and diagnostics using state of the art technologies and equipment. Our Bosch Service Centre is located at our main branch in Wallisdown Road, convenient for drivers from the Bournemouth and Poole area.

We will supply a written checklist showing exactly what has been checked/replaced along with any recommendations.

There are 3 levels of Bosch Car Servicing. Our Service team will be happy to advise on the best service to select, or any variation.


Bronze Service
For well-maintained, low-mileage vehicles

This service covers 31 checks including an oil and filter change and a general health check of the main components on your car.

*subject to make, model and mileage


Silver Service
Every 12,000 miles or 12 months

A comprehensive service with 49 checks. It includes the replacement of engine oil, oil filter and air filter and an extensive range of checks to ensure optimum running of your vehicle.

*subject to make, model and mileage


Gold Service
Every 24,000 miles or 24 months

A comprehensive service covering everything included in the Silver Service and also items that are regularly recommended for replacement every 2 years.

*subject to make, model and mileage


MOT

At Norman Motors Service we charge £49.50 for an MOT test.

If for any reason your car fails, we can arrange to fix the faulty items and will re-test your car at no further charge.

Once a car reaches 3 years old it requires an annual MOT test. The MOT check covers a wide range of things in all parts of your car, and is a way of ensuring your vehicle is safe, roadworthy and meets environmental standards.

MOT Price List

  • Mot Test £49.50
  • If Booked With Service£39.50
  • MOT Re Test£39.50

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it deserves

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Diagnostics

As well as the mechanical components on your car, all latest models have on board computer systems which help to monitor the running and efficiency of your vehicle.

When the computer identifies any form of issue or fault, a warning light will illuminate on your dashboard. To ascertain the exact fault and reason for this warning - we will need to carry out a full diagnostics check.

At Norman Motors Service our technicians are equipped with the expertise and latest technologies to operate a full diagnostics check to help identify any problem. We can detect any electrical faults or mechanical faults, and go into more detail than the dashboard warning signal will give.

A diagnostic check will pinpoint error codes and we can then carry out any necessary repairs before they lead to further damage or costly repairs.

We carry all the latest versions of diagnostic systems for most makes and models, and can quickly and efficiently identify any fault(s). We have up to date diagnostic programmes for Mercedes, Audi, BMW, Jaguar, Land Rover, MINI, VW, Volvo etc.

To find out more about car diagnostics in Bournemouth/Poole call the Service Team on 01202 513818.

MOT Price List

  • Mot Test £49.50
  • If Booked With Service£39.50
  • MOT Re Test£39.50

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it deserves

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Repairs

At Norman Motors Service our highly qualified technicians can carry out all types of car repairs, servicing and MOT from our workshops in Wallisdown Road on the Poole/Bournemouth border. We are a competitive alternative to main dealerships, and can work on your car without invalidating any existing manufacturer’s warranty.

We work on all makes and models and only fit premium quality parts (or manufacturer parts if preferred).

Regular servicing can help reduce costly car repairs, but there are occasions when your car could develop a problem, fault or even break down.

Ask our Service Team for a free quotation on car repairs.

  • Clutch repairs
  • Cambelts
  • Brakes pads and fluid
  • Gearbox repair/replacement
  • Tyres
  • Exhaust fitting
  • Engine diagnostics

All car repairs are guaranteed for 12 months or 12,000 miles.

MOT Price List

  • Mot Test £49.50
  • If Booked With Service£39.50
  • MOT Re Test£39.50

Book a Service

Give your vehicle the care
it deserves

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Quick Fix

Norman Motors 'Quick Fix' is just another part of our outstanding customer care.

We value your patronage and appreciate that minor issues will be frustrating for you, and that you would like them to be sorted as quickly as possible.

As a customer of Norman Motors, we invite you to use our FREE 'Quick Fix' service for smaller items such as light bulbs, wiper blades, wing mirror replacement glass etc.

Our 'Quick Fix' service is free of charge* and you will only pay for the part(s) required.

We do carry a large number of parts in stock - but we always advise that you contact our Service Team prior to calling in just to make sure we have the correct part available.

Alternatively bring your car in. We can check it for you and order any required parts (usually a 1 - 2 day delivery).

To order a part for ‘Quick Fix’ call the Service desk on 01202 513818.

* Please note that certain makes and models will require more complex disassembly and reassembly of components to replace minor parts. When this is applicable, we may need to book time in the workshop and an hourly labour rate will be payable in addition to any part(s). We will advise you of this before conducting any work.

MOT Price List

  • Mot Test £49.50
  • If Booked With Service£39.50
  • MOT Re Test£39.50

Book a Service

Give your vehicle the care
it deserves

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Air Con Service

The majority of most recently manufactured cars now come with air conditioning and climate control to help keep your driving experience more comfortable.

You may not use your air con frequently, but like other components on your car, it will benefit from regular servicing to ensure it is optimised to work cleanly and efficiently. Car manufacturers recommend that your air con is serviced and recharged with gas and lubricant every 2 years.

Air conditioning and climate control is not part of a routine service, but it is something that can be done quickly and efficiently by our technicians.

Your air con and climate control service can be done at any time of year. Air con service at Norman Motors costs £79.50.

To book your air con service at our workshops in Wallisdown Road call the Service desk on 01202 513818

MOT Price List

  • Mot Test £49.50
  • If Booked With Service£39.50
  • MOT Re Test£39.50

Book a Service

Give your vehicle the care
it deserves

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Wheel Alignment

Checking the wheel alignment on your car regularly can prolong the life of your tyres and increase fuel efficiency.

As part of a routine service your tyres will be checked. However, you may require a wheel alignment check in addition to this, especially if there is unexplained uneven or excessive tyre wear.

Book your car into Norman Motors Service where we can check the wheel alignment against manufacturer's specifications and ensure the wheels are set correctly.

Using the latest laser wheel alignment systems we can identify any problem, and ascertain if any adjustments or repairs need to be made to your suspension or steering.

Norman Motors Service will also be happy to provide you with a competitive quote on replacement tyres and our free fitting service.

The cost for a wheel alignment check is £25.00 +VAT

To book call the Service desk on 01202 513818.

MOT Price List

  • Mot Test £49.50
  • If Booked With Service£39.50
  • MOT Re Test£39.50

Book a Service

Give your vehicle the care
it deserves

Book Now

Free Courtesy Car / Collection Service

Booking your car in for a service at Norman Motors?

Ask about our FREE courtesy car or FREE collection and delivery service.

If you would like to take advantage of either of the above, please contact the Service Desk on 01202 513818.

A courtesy car will be made available (subject to pre-booking and availability) and not available on MOT only.

Our complimentary collection and delivery service is available within a 5 mile radius of our workshops in Wallisdown Road, and must be pre-arranged and confirmed at the time of booking in for service. Collection/delivery not available on MOT only.

To book your service and to arrange a loan car/collection call the Service Desk on 01202 513818 or complete the quick enquiry form and we will get back to you.

MOT Price List

  • Mot Test £49.50
  • If Booked With Service£39.50
  • MOT Re Test£39.50

Book a Service

Give your vehicle the care
it deserves

Book Now

Happy Customers

“I was given a free estimate for the work, and it came in less than I expected. Wonderful service.”

Mrs Lisa Lee, Christchurch

“Great advice. Great service and a car that is fab looking and sublime to drive.”

Mr S. Bournemouth

“Very impressed with Norman Motors. Very professional, no pressure – in fact the best sales experience I have had.”

Mr C. Bournemouth

“The process of sales and handover was excellent and at least as good as that I have experienced in a premium dealership.”

Mr A. Poole

“I liked the friendly approach and atmosphere at Norman Motors. I never felt pressurised or hassled to buy… but I did and I am very happy with my car.”

Ms M. Dorchester

“I was very happy in my dealings with Norman Motors and recommended them to my daughter who also purchased a car from them with the same excellent experience.”

Mr R. Poole

“Very impressed by Norman Motors customer service. The car was in immaculate condition. The whole transaction was made very easy and pleasurable.”

Mrs S. Dorset

“Went the ‘extra mile' to help me decide without ever being pushy. Extremely knowledgeable and helpful staff.”

Mr H. Warminster

“Better experience than I've had at some main dealers. No hard sell and superb customer care. Would have no hesitation in recommending Norman Motors.”

Mr T. Somerset

Book a Service

Give your vehicle the care
it deserves

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