Keeping our customers happy | Bournemouth | Poole | Dorset | Norman Motors

We value your custom

Thank you for visiting the Norman Motors website.

Whether you are looking to buy a quality pre-owned car, book your car service, MOT or repairs or are interesting in selling a low mileage vehicle, please do get in touch. As the third generation of the Norman family to be at the helm of the business, I am proud of our heritage in the motor trade, and also of the way our business has developed into a modern facility.

We have recently undertaken significant expansion and modernisation of our largest site in Wallisdown Road, Bournemouth and work is also planned to further expand our Poole site located in Bournemouth Road. Together with these works, we have refreshed our brand to reflect the type of business we are. With increased forecourt capacity we have extended our range of quality used cars on display, giving buyers even greater choice.

We have also developed our Service Centre (at Walllisdown Road) where we can provide state of the art diagnostics, and carry out all servicing and repairs on all major makes and models.

Most importantly, despite the success and growth of our company, the Norman Motors name is still synonymous with exceptional customer care from our professional and friendly team. So, the next time you are in the market to buy a car, or when you need competitively priced car servicing and repairs, put Norman Motors to the test. I’m confident you won’t be disappointed.

David Norman

David Norman, Proprietor, Norman Motors

Keeping our customers happy

At Norman Motors we care passionately about giving the highest standards of customer service at all times. Whether you are buying a used car from us, or using our Service Centre for car maintenance and repairs - you can be assured of our best attention at all times.
We care about customer satisfaction, not only because we want you to be happy, but because we have a long tradition in the car industry, with many customers recommending us to others.
As a family run business it's our name above the door - so reputation is everything.

Norman Motors offer an unbeatable list of benefits which is why our customers come back to us time and time again:

  • All cars hand-picked from a wide variety of main dealer contacts.
  • All cars prepared to the highest standard, being professionally valeted both inside and out to bring back the showroom sparkle
  • Minor cosmetic repairs (such as small scratches and alloy wheel refurbishments) undertaken on-site by specialist repairers.
  • All cars are taken through an exhaustive pre-delivery inspection in-house by our skilled technicians to ensure they are in tip-top condition before you take delivery.
  • In addition to that, all cars come with a new MOT where applicable.
  • All cars we sell are backed by our no-quibble warranty, giving you protection and peace of mind
  • A 30 day settling in period is given during which time we will cover the failing of consumable items such as battery, windscreen wipers etc. We will also rectify any minor teething problems (squeaks, rattles etc.) free of charge.
  • All work in our Service Centre guaranteed for 12 months or 12,000 miles.
  • We use only premium parts and oils when servicing your car
  • We are a registered Which? Trusted Trader for added customer confidence

Happy Customers

"I was given a free estimate for the work, and it came in less than I expected. Wonderful service."

Mrs Lisa Lee, Christchurch

"Great advice. Great service and a car that is fab looking and sublime to drive."

Mr S. Bournemouth

"Very impressed with Norman Motors. Very professional, no pressure ? in fact the best sales experience I have had."

Mr C. Bournemouth

"The process of sales and handover was excellent and at least as good as that I have experienced in a premium dealership."

Mr A. Poole

"I liked the friendly approach and atmosphere at Norman Motors. I never felt pressurised or hassled to buy? but I did and I am very happy with my car."

Ms M. Dorchester

"I was very happy in my dealings with Norman Motors and recommended them to my daughter who also purchased a car from them with the same excellent experience."?"

Mr R. Poole

"Very impressed by Norman Motors customer service. The car was in immaculate condition. The whole transaction was made very easy and pleasurable.?

Mrs S. Dorset

"Went the ?extra mile' to help me decide without ever being pushy. Extremely knowledgeable and helpful staff."

Mr H. Warminster

"Better experience than I've had at some main dealers. No hard sell and superb customer care. Would have no hesitation in recommending Norman Motors."

Mr T. Somerset

Looking for a Valuation?

We offer excellent part exchange prices on a wide range of vehicles.

Call us, or pop in and we will give you a valuation sraight away, meaning you are a step closer to walking away with the car of your dreams.

Read More

© Norman Motors. Registered in England & Wales. Company No. 0428867Cookie & Privacy Information