Norman Motors 'Quick Fix' is just another part of our outstanding customer care.
We value your patronage and appreciate that minor issues will be frustrating for you, and that you would like them to be sorted as quickly as possible.
As a customer of Norman Motors, we invite you to use our FREE 'Quick Fix' service for smaller items such as light bulbs, wiper blades, wing mirror replacement glass etc.
Our 'Quick Fix' service is free of charge* and you will only pay for the part(s) required.
We do carry a large number of parts in stock - but we always advise that you contact our Service Team prior to calling in just to make sure we have the correct part available.
Alternatively bring your car in. We can check it for you and order any required parts (usually a 1 - 2 day delivery).
To order a part for ‘Quick Fix’ call the Service desk on 01202 513818.
* Please note that certain makes and models will require more complex disassembly and reassembly of components to replace minor parts. When this is applicable, we may need to book time in the workshop and an hourly labour rate will be payable in addition to any part(s). We will advise you of this before conducting any work.
“I was given a free estimate for the work, and it came in less than I expected. Wonderful service.”
“Great advice. Great service and a car that is fab looking and sublime to drive.”
“Very impressed with Norman Motors. Very professional, no pressure – in fact the best sales experience I have had.”
“The process of sales and handover was excellent and at least as good as that I have experienced in a premium dealership.”
“I liked the friendly approach and atmosphere at Norman Motors. I never felt pressurised or hassled to buy… but I did and I am very happy with my car.”
“I was very happy in my dealings with Norman Motors and recommended them to my daughter who also purchased a car from them with the same excellent experience.”
“Very impressed by Norman Motors customer service. The car was in immaculate condition. The whole transaction was made very easy and pleasurable.”
“Went the ‘extra mile' to help me decide without ever being pushy. Extremely knowledgeable and helpful staff.”
“Better experience than I've had at some main dealers. No hard sell and superb customer care. Would have no hesitation in recommending Norman Motors.”