What is Peace of Mind Motoring?
We know how difficult it can be, buying your next vehicle from a business you may not know, from a salesperson you've just met. It's a big step, whether you are spending £5,000 or £50,000, and car purchases are one of the biggest spends we make in our lives so it's important that we make the right choice.
That's where our Peace of Mind Motoring promise comes in. Norman Motors has been lucky enough to build a brand and reputation over the last 65 years based on delivering great customer service day after day. We haven't built this by cutting corners.
Peace of Mind is our promise to give you exactly that. Whether you are buying your next car, booking your next MOT and having major service work completed by our workshop we want you to have complete confidence that you've made the right choice in coming to Norman Motors.
We ensure that every vehicle that leaves our showroom has undergone every check possible, has upcoming work remedied and is fully serviced ready for the road.
No surprises.
Every vehicle comes with our standard warranty which not only covers you for most eventualities (read more here) but also breakdown cover so that in the event of something unexpected happening, we've got you covered. We also give all of our customers the option to extended their warranty to the level of cover they require.
Here’s some of the reasons our customer choose us;
- All cars hand-picked from a wide variety of main dealer contacts.
- All cars prepared to the highest standard, being professionally valeted both inside and out to bring back the showroom sparkle
- Minor cosmetic repairs (such as small scratches and alloy wheel refurbishments) undertaken on-site by specialist repairers.
- All cars are taken through an exhaustive pre-delivery inspection in-house by our skilled technicians to ensure they are in tip-top condition before you take delivery.
- In addition to that, all cars come with a new MOT where applicable.
- All cars we sell are backed by our no-quibble warranty, giving you protection and peace of mind
A 30 day settling in period is given during which time we will cover the failing of consumable items such as battery, windscreen wipers etc. We will also rectify any minor teething problems (squeaks, rattles etc.) free of charge.
Peace of Mind, no matter the job
When you bring your vehicle in for any service or workshop requirements we are transparent about pricing and upfront about what may be required and we’ll keep you informed along the way.
No surprises.
Norman Motors Service offer an unbeatable list of benefits which is why our customers come back to us time and time again;
- All work in our Service Centre guaranteed for 12 months or 12,000 miles.
- We are a Bosch Approved Service Centre
- We use only premium parts and oils when servicing your car
- We are a registered Which? Trusted Trader for added customer confidence
- Rated 5* on TrustPilot!
- Specialists in all makes & models including Audi, Mercedes Benz, Jaguar, BMW, Land Rover and Lexus
- Professional & friendly staff
- Bosch trained qualified technicians
- Latest equipment and diagnostics
- Affordable & transparent pricing
- Free advice & quotations
- Free courtesy car (subject to pre booking/availability)
- Free collection/delivery service (subject to pre-booking)
- Free Wi-Fi and coffee in our Service Reception
- Free MOT & Service reminders
- Free 'Quick Fix' (on most minor parts, bulbs/wipers etc.)
- Customer parking